Redomat 2
A powerful Symfony-based ticketing and queue management system
Key Features
- Processor Interface: Staff-facing panel with personalized ticket queues and data processing.
- Ticket Management: Dynamic ticket creation, printing with QR/barcode, and smart status handling.
- TV & Printing Setup: Full support for waiting room displays and silent printing.
- Public Proxy Access: QR-based pre-fill system via a secure public interface.
- DESCO Integration: ID card and insurance card reader support for automatic data entry.
- Admin Dashboard: EasyAdmin-based panel with CRON triggers, configuration editors, and logs.
Proxy System
Accessible externally, the proxy allows users to scan their QR code, edit their profile data before arrival, and track queue status in real time. All edits are locked once the ticket is processed.
Partners
Redomat_2 was developed with dedicated technical support from bitPLUS d.o.o, led by Ivan Ivanović. Their expertise played a key role in delivering a smooth, intuitive and highly configurable system for modern service environments.
Clients
We are proud to collaborate with critical institutions like Poliklinika Zadar, who trust us to streamline their patient intake and queue management.
Tech Stack
- Backend: PHP 8.2 with Symfony
- Frontend: Twig, Bootstrap 5.3.3, jQuery
- Database: MySQL via Doctrine ORM
- Security: AES-256 UUID encryption, session-based auth
System Architecture
Modular controllers handle ticketing, login/logout, queue processing, and admin logic. Custom traits ensure reusable business logic. Scheduled CRON jobs for seamless daily use.
Intellectual Property
Redomat_2 is officially registered with the Benelux Office for Intellectual Property (BOIP) under i-DEPOT number 152669.
Contact & Support
Need help or want to contribute? Reach out to
forgift.hr@gmail.com